The capacity and communication skill to explore and understand what is happening within a family rather than making assumptions or accepting things at face value. In other words ask questions about ‘What is life like for the adult at risk living at home / in a care setting?’ ‘What is it like for the family?’ etc.
Make observations about the home/ setting environment- how does the adult at risk react to their family and to workers/staff? If the service user has walking aids / other aids are these easily available for them to access and if not why not?
If an adult at risk has a medical condition – what does this mean for them in their daily lives, ask them? If it’s a medical condition that you know nothing about or would like to know more about then ask the professionals who do (i.e. medical professionals).« Back to Glossary Index