Local Authority Designated Officer (LADO) Referrals
If you have concerns about an adult working with a child under the age of 18 that you would like to report, please access the LADO page for more information
If you have a concern about a child and wish to make a safeguarding referral, you will need to use the relevant online Safeguarding Referral Form (for a Cambridgeshire child and the Portal form for a Peterborough child.
If you are unsure which Local Authority is responsible for the adult, child or young person you are concerned about please use the Postcode Checker to ensure that there is no delay in responding.
Before submitting a referral, please refer to the Cambridgeshire Threshold Document: Continuum of Help and Support or Peterborough Threshold Document: Continuum of Help and Support – this provides the relevant part of the Thresholds and Pathways guidance that helps you to identify the child’s level of risk and an appropriate level of support.
When making a referral it is important that:
PCC Safeguarding Children Referral Online Form:
Training and guidance on using the Portal to make referrals is available on the Safeguarding Board website https://app.melearning.co.uk/auth/login
Should you have any problems in sending through referrals please in the first instance contact MASH using the following number: MASH General Enquiries 01733 864170
At this time police, ambulance and fire service will be the only referring professionals to send referrals via email as work is completed to facilitate their move to the Portal. PCCMASHReferrals@peterborough.gov.uk
Peterborough have a Professional Consultation Line which can be used in those circumstances when advice about a possible referral is required. It is not expected that this will be used instead of the Portal and professionals will be directed back to the Portal to submit referrals as appropriate.
The Professional Consultation Line number is as follows: Professional Consultation Line 01733 864180
There are no changes to the Emergency Duty Service and they will continue to operate across Peterborough and Cambridgeshire. The contact number is as follows: Telephone: 01733 234724
If you have concerns about an adult working with a child under the age of 18 that you would like to report, please access the LADO page for more information
If at any time you have reasonable concern that a child or young person has suffered significant harm or may be at immediate risk of suffering significant harm, telephone the Customer Service Centre on 0345 045 5203, followed up by completing the online referral form within 24hrs of the call, attaching any additional relevant documents.
CCC Safeguarding Children Referral Online Form
Children you feel may need support and assistance:
If after having conversations with your internal safeguarding lead and following seeking parental consent, unless to do so would place the child at risk. Please complete the online referral form above indicating a need for support at level 3 attaching any previous early help assessments. Children’s Services will assess the referral and determine if a Section 17 assessment is required.
Professionals requesting information from Cambridgeshire Children’s Services please complete this Request for Information Form
CCC Professional Consultation Line go live date – to be confirmed
Professionals should use the new online referral form to submit safeguarding concerns to Children’s Services. This is a much more secure and efficient way of submitting a referral and will also give you a reference number on submission. The online form should be used instead of Word or PDF versions of the form.
If you wish to save a PDF copy of the form you must do it by clicking the button on the acknowledgement page. Once you leave the acknowledgement page you will not be able to return to it to print a copy of your form.
If you have concerns about an adult working with a child under the age of 18 that you would like to report, please access the LADO page for more information
If you have a concern that a child or young person is at risk of illegal extremist activity you should still complete the Cambridgeshire & Peterborough Safeguarding Children Referral Form. The form will ask you to identify this concern as “Prevent (Violent Extremism)”
To make a referral to the PREVENT team, please complete and submit the PREVENT National Referral Form and email it to
If you have a concern that a child or young person is at risk of illegal extremist activity you should still complete the Cambridgeshire & Peterborough Safeguarding Children Referral Form. The form will ask you to identify this concern as “Prevent (Violent Extremism)”
To make a referral to the PREVENT team, please complete and submit the PREVENT National Referral Form and email it to preventreferrals@cambs.police.uk
For general advice, questions and correspondence with the Prevent team please email Prevent@cambs.police.uk.
If you have a concern, suspicion or allegation that an adult is being subjected to harm, abuse or neglect you should contact:
Peterborough Adult Social Care
Within office hours – Peterborough Adult Social Care
Outside office hours & at weekends – Emergency Duty Team
If you think a crime has taken place, you may call the Police on 101 for non-emergencies or 999 in an emergency.
Peterborough City Council:
Please complete the Referral form for Safeguarding Adults and email to adultsocialcare@peterborough.gov.uk
Anyone who becomes aware of concerns of abuse must report those concerns as soon as possible (within one working day) using the
Cambridgeshire County Council:
If you are unable to use the online referral form for Adults, please complete the old paper Referral form for Safeguarding Adults and email to mashcontactreviews@cambridgeshire.gov.uk
Outside office hours & at weekends – Emergency Duty Team
If you think a crime has taken place, you may call the Police on 101 for non-emergencies or 999 in an emergency.
If you are concerned an adult is at significant risk of harm due to self-neglect or hoarding you can use the following risk assessments with a safeguarding adults referral
For more information on Self-Neglect and Hoarding visit